OpalEdge Alabaster Wall Sconce 35cm H

I hand Avery good experience with this company. I ordered two wall sconces that are faced with mottled alabaster. When they arrived, the mottling wasn’t as dark as I had expected; the facing was nearly pure white. So, i contacted the company and asked them to rectify the... I hand Avery good experience with this company. I ordered two wall sconces that are faced with mottled alabaster. When they arrived, the mottling wasn’t as dark as I had expected; the facing was nearly pure white. So, i contacted the company and asked them to rectify the issue.To my relief and surprise, they went out of their way to do so. The woman I worked with provided pictures alternative facings, with different and darker mottling. I chose two and they were shipped.In short, the product is well made. More importantly for me, the company treated their customer well and made the situation right, even though it was not their fault. I really appreciated that. I also thought the service department was very professional and easy to work with. I applaud them as well.